All returned goods and discrepancies must be reported within 10 days of purchase or receipt and are subject to approval by Swish due to COVID19 conditions. ALL PANDEMIC PREPAREDNESS SUPPLIES including hand sanitizer, soap, masks, gloves, disinfectants, toilet tissue, towels, wipers are not subject to our standard return policy and are not returnable indefinitely. This also includes regular items at this time, as a safety precaution for our workforce. We are an essential service to healthcare facilities and the public. With this in mind, please understand this is our return policy due to COVID-19 conditions.